Save Hospitality,
So Hospitality,
Saves Us!
ABOUT
The Hospitality Hero (Ltd) is actively addressing the key challenges within the hospitality industry.
The Hospitality Hero (Ltd) was founded by the international, award-winning hotelier; Steven Hesketh. The Hospitality Hero was created, not as a self-title, but as an industry message of unity.
We must celebrate, collaborate and conquer the industry challenges we are facing.
In a post-covid era, we must re-educate the world on humanity, highlighting how hospitality serves as a driving force in our daily lives to help us better connect and serve one another.
The global economic benefits, employment opportunities, and positive impact on mental well-being that our industry provides are immeasurable.
People, Place & Perception are at the heart of all we do!
Our Mission
H
E
R
O
eralding hospitality - as a dynamic industry and crucial to place making of town and cities
conomic and Employment - championing the impact Hospitality brings to regions, the UK and the wilder world
espect and Retention - Educating, Developing, Training and Supporting Employment and Operators
pportunity - illustrating the change this industry provides through People, Place and Perception
Trusted by:
Meet Our Team.
We’re a close-knit team of hospitality professionals with a big love for the industry and the people in it. With years of hands-on experience and a shared passion for great service, we’ve come together to help independent businesses thrive—and to shout from the rooftops about how incredible our industry really is. At The Hospitality Hero, we believe in working collaboratively, supporting one another, and bringing fresh energy to everything we do.
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The Heart Of Hospitality Book
This book is an aid to teaching 7-10 year olds about
the colourful, vast and beautiful industry hospitality.
A once-grand hotel is in desperate need of modernisation, but its owner - the Queen Bee - prefers the old ways, and dwindling guest numbers have left funds tight.
On a special day, both a hotel inspector and an apprentice arrive to assess the hotel's future to see if it can reclaim its former glory and become a great place to work.
But when the staff accidentally mix up the apprentice and the inspector, unexpected adventures unfold. Their visits, along with encounters within the hotel's colourful team of employees, will ultimately shape the hotel's future...
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The Hospitality Hero Podcast
Listen to our founder Steven Hesketh talk to other professionals in the industry.
The raw and real untold stories, successes and insights into 21st century hospitality.